Shipping Information

Orders are sent via Australia Post by Airmail once payment has been completed. Pets Megastore PTY LTD guarantees prompt delivery of all pet goods and pet supplies ordered. Most orders are dispatched within the first working day of the order being taken.

If for some reason we are unable to dispatch your order within two days of receipt of your order Pets Megastore PTY LTD will contact you.

Free ! Flat Rate shipping for all orders world wide over $120.00 AUD

If you live in a capital city within Australia:

Flat Rate: $6.95 (3-10 business days)
Express Post: $10.85 (3-6 business days) depending on location

All Deliveries outside Australia

United States of America
Flat Rate: $6.95 (10-18 business days) for your parcel to arrive by Air Mail & delivered by USPS to your door. (Usually 7-14 days, but can take up to 28 days)
Standard: $19.00 (6-12 business days) for your parcel to arrive by Air Mail & delivered by USPS to your door. (Tracking number available on request)
Express: $42.09 (3-7 business days) for your parcel to arrive by Air Mail & delivered by USPS to your door. (Tracking number available on request)

Canada
Flat Rate: $6.95 (10-28 business days) for your parcel to arrive by Air Mail & delivered by Canadian mail to your door. (Usually 7-18 days, but can take up to 30 days)
Standard: $19.00 (6-12 business days) for your parcel to arrive by Air Mail & delivered by Canadian mail to your door. (Tracking number available on request)
Express: $42.09 (3-7 business days) for your parcel to arrive by Air Mail & delivered by Canadian mail to your door. (Tracking number available on request)

United Kingdom
Flat Rate: $6.95 (6-12 business days) for your parcel to arrive by Air Mail & delivered by Royal Mail to your door. (Usually 5-8 days, but can take up to 18 days)
Standard: $19.00 (6-12 business days) for your parcel to arrive by Air Mail & delivered by Royal Mail to your door. (Tracking number available on request)
Express: $42.09 (3-7 business days) for your parcel to arrive by Air Mail & delivered by Royal Mail to your door. (Tracking number available on request)

Rest of World
Flat Rate: $6.95 (10-28 business days) for your parcel to arrive by Air Mail & delivered by your local carrier to your door. (Usually 7-18 days, but can take up to 30 days)
Standard: $19.00 (6-12 business days) for your parcel to arrive by Air Mail & delivered by your local carrier to your door. (Tracking number available on request)
Express: $42.09 (3-7 business days) for your parcel to arrive by Air Mail & delivered by your local carrier to your door. (Tracking number available on request)

**Please Note: Free Shipping coupons only apply to Flat Rate shipping.

All orders are typically shipped the same day the order is placed, or the following business day. Orders placed during the weekends or Holidays will be shipped the next open business day. Pets-Megastore  is not responsible for packages that are delayed due to unforeseen events beyond our control including, but not limited to, the following: the unavailability or refusal of a person to accept delivery of the shipment; acts of God; insufficient information provided by a customer; the application of security regulations imposed by the government, or otherwise applicable to the shipment; strikes or other labor disputes; civil unrest; disruptions in air or ground transportation networks; and natural disasters.

Insurance is Free on all international orders over $500.00 AUD, but optional on Australian orders.

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